Whole Chips

Questions? Same.

Bite sized answers to your biggest questions.

What is your return and refund policy?

We keep it fair, fast and fuss free. If your order arrives stale, damaged, leaked, crushed, wrong, or close to expiry (less than 15 days), we will refund or replace instantly. Just tell us within 48 hours with a quick photo. We cannot accept returns for taste preferences or half-finished packets.

When will my order reach me?

Gurgaon: same day or next day, Rest of India: 4 to 7 days, depending on the courier routeTracking link included. Yes, you can stalk your snacks.

What if I receive the wrong item or a damaged pack?

Send a picture → Get a fix. We will replace it immediately with no interrogation. Wrong product, dented box, crushed khakhra? Sorted.

Are Unguilt snacks actually healthy or just marketing?

They are clean. No trans fats, no palm oil, no weird chemicals, no shady stuff. Just better ingredients, better processes, and snacks that don’t make you feel guilty afterwards.

Where are your products made?

In FSSAI-certified, hygiene-strict facilities across India. Every batch goes through quality checks and tasting. Lots of tasting.

Are these snacks kid-friendly?

Yes. Ingredients are clean and safe. Just note that some flavours may be spicy for younger kids.

Do your snacks contain preservatives?

Zero. None. Nada. We do not use preservatives at all. Your snacks stay fresh because we make them in small batches, pack them airtight, and don’t keep old stock lying around. No chemicals needed. No shortcuts taken.

Do you offer Cash on Delivery?

We wish we could, but COD is not available. Why? Because snacks travel better when payments aren’t playing hide and seek. The good news: prepaid orders ship faster, get processed smoother, and reach you without drama.

Do you have combos or deals?

Yes, and they are dangerously tempting. We have combos, bundles, and snack trios that pack more flavour and save you real money. If you love variety (or just snack a lot), this is where the magic happens.

How do I reach you if I need help?

You can reach us anytime at vibe@unguilt.in or message us on our website. We’re quick, friendly, and actually read every message.